Privacy Policy
Effective Date: 1st January 2025
Welcome to B&C Tech Partners (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our omnichannel e-commerce system (the “Service”).
1. Information We Collect
1.1 Information You Provide
When using our Service, you may provide us with the following information:
- Account Information: Name, email address, phone number, company details, and login credentials.
- Payment Information: Billing details, transaction history, and payment method (processed securely through third-party payment providers).
- Business Data: Order details, inventory records, product listings, and marketplace integration data.
1.2 Information We Collect Automatically
We may collect certain data automatically when you interact with our platform, including:
- Log Data: IP address, device type, browser details, and access timestamps.
- Usage Data: Actions taken within the system, such as order updates, inventory changes, and API requests.
- Cookies & Tracking: We use cookies to enhance your experience and analyze site performance.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our Service, including order and inventory synchronization.
- To improve system performance, troubleshoot issues, and enhance user experience.
- To communicate with you about updates, security notices, and customer support.
- To comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Third-Party Integrations: Marketplaces like Shopify, Lazada, and Shopee to facilitate data synchronization.
- Service Providers: Payment processors, cloud storage providers, and analytics tools.
- Legal Authorities: When required by law or to protect our rights and users.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and we encourage users to take precautions in securing their accounts.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your account information.
- Opt-out of marketing communications.
- Request data portability, where applicable.
To exercise these rights, please contact us at support@bnctechpartners.com.
6. Data Retention
We retain your data as long as necessary to provide our Service or comply with legal requirements. If you close your account, we may retain limited data for legal or security purposes.
7. Third-Party Links & Integrations
Our Service may contain links to third-party platforms. We are not responsible for their privacy policies or practices. Please review their policies before sharing personal data.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@bnctechpartners.com
